Acceptable Use Policy

Placeholder AUP. A full version will be published before public launch. The summary below describes what we will and won't tolerate on our network.

Prohibited traffic

• Calls that violate the TCPA, TRACED Act, or equivalent local law
• Spoofed caller-ID that is not legitimately owned or authorized
• "Neighbor spoofing" or caller-ID masquerading intended to deceive
• Traffic to DNC-listed numbers without documented consent
• Robocalling without required disclosures and opt-out mechanisms
• Fraud, impersonation, or any illegal activity

STIR/SHAKEN

All US/Canada outbound calls are signed via STIR/SHAKEN. Customers must only originate calls from numbers they legitimately own or are authorized to use, so that A-attestation remains accurate.

Enforcement

We reserve the right to suspend service without notice for traffic suspected of violating this policy or posing risk to our network or downstream carriers.

Report abuse

Receiving abusive calls from a VICICarrier number? Report to abuse@vicicarrier.com.