NOC ON SHIFT · NETWORK OK
Talk to a human. Usually same day.
Sales questions, quote requests, SIP configuration help, or urgent NOC issues — three inboxes, real engineers on the other end.
C.01.01SALES
Sales
Quotes, new trunks, bulk DID orders, volume commitments.
C.01.02SUPPORT
Support
SIP configuration, DID routing, portal help, billing questions.
C.01.03NOC · 24/7
NOC (urgent)
Active outages, route degradation, or emergency issues.
What to send for a fast quote
- 1.A CDR export from the last month (any format — we'll parse it).
- 2.Or: your top 10 destinations with rough monthly minutes each.
- 3.Or: your current carrier's rate sheet (we'll benchmark against it).